Delivery

Portacone Australia will deliver Australia wide. We can also deliver internationally on request. Please contact us for international orders before placing your order to discuss your needs.

All packages will be sent via Australia Post or delivered by a courier.

Whilst all care is taken when packaging goods, should anything in your package be damaged during transit please advise us by calling 03 5333 3889 within 2 working days of receipt of goods to discuss your situation. Any damaged products that are of fault of Australia Post need to be left as they were delivered to you and taken to your local Australia Post branch for a claim to be filed.

All Postage and handling costs are based on our $6.00 rate for the first item, then $2.00 for every item thereafter.

We endeavour to have all orders dispatched within 3 workings days of your order being placed once payment has cleared into our account. If/when stocks are low, delivery may be delayed. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.

Refunds & Exchanges

All products sold by Portacone Australia come with a full manufacturers 6 month warranty.

Portacone Australia does not offer any type of refund on goods that have been wrongly selected or change of mind.

Please feel free to contact us personally in regards to your individual situation should you wish to discuss refunds or exchanges in more detail.

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